If you don't see the consent prompt when expected:

  • Verify that you haven't already provided consent for that combination of app and scope(s). Use the /grants endpoint to see which grants have been given and to revoke grants.
  • Check the settings for prompt, consent, and consent_method in the Apps API table.
  • Make sure that in your app configuration, the redirect_uri is an absolute URI and that it is allow listed by specifying it in Trusted Origins.
  • If you aren't using the default authorization server, check that you've created at least one policy with one rule that applies to any scope or the scope(s) in your test.
  • Check the System Log to see what went wrong.