Customize the Okta Default SMS message

This section walks you through customizing the Okta Default SMS message.

Note: If you don't want to customize the Default SMS message and just need to add translations for the languages that your org supports, skip to the Add a translation section.

  1. In the Admin Console, go to Settings, and then Emails & SMS.

  2. Select the SMS tab.

Note: In the Custom Language section of the page, you can view Okta's Default SMS message by clicking the Default arrow to expand it.

  1. Click the pencil icon under Actions to start creating a custom message from the Default. The changes that you make create a custom SMS message template, and you are no longer using the Default Okta SMS message.

For example: ${org.name}: your verification code is ${code}

Tip: To reset the message back to the original Default, click Reset to Default. This removes the custom SMS message template and all of the associated translations, and reverts back to the original Default SMS message template.

  1. Click Save. If you don't support any other languages in your org, you are finished. If you support other languages in your org, you need to create a translation for each language to match your new custom SMS message. You also need to provide the translated text for each message. Start at step 3 in the next section.