SCIM technical questions

Q: Our API is similar to SCIM, but isn't 100% compliant. Can we still integrate with Okta?

Guidance on what endpoints need to be implemented can be found in our SCIM Reference documentation for either SCIM V2.0 or V1.1 deployments.

Q: How should I be managing authentication to my SCIM API?

Okta recommends using the OAuth 2.0 Authorization Code grant flow. Okta doesn't support the Client Credentials or Resource Owner Password Credentials Authorization grant flows for SCIM. The Authorization Code grant flow is more common in SaaS and cloud integrations and is also more secure.

In addition to OAuth, Okta also supports connections with basic auth and header token auth options.

Q: I have a multi-tenant integration. How do I allow my customers to customize their specific tenant in Okta?

Use the OAuth 2.0 Authorization Code grant flow, so that you know exactly which token the customer is using.

Another option is when the customer configures your Okta integration, Okta can prompt them to add their unique subdomain for your cloud application.

Okta can use part of this URL in the SCIM endpoint for that customer, for example:


This subdomain field can be configured in consultation with Okta after you submit your integration for Okta review.

Q: I only have one email/phone number/address in my user profile. Do I need to use an array for it?

Yes, you must return these fields in an array structure. This is a multi-valued attribute as outlined in section 5 (opens new window) of the SCIM specification.

Q: What determines the primary value for email, phone numbers, or addresses?

The returned array must have a primary=true attribute for the value that Okta takes as the primary value for the user profile.

Q: When would I need to implement the type sub-attribute for emails, phone numbers, or addresses?

By default, Okta doesn't use the type sub-attribute, other than to read the type attribute of your primary value attribute. However, if your SCIM integration does need to distinguish between various canonical entries for an attribute (for example, differentiating between a home and work email address), then you can use the type sub-attribute in the returned array.

If your integration doesn't need to distinguish between canonical entries, you can just delete the emailType (or addressType or primaryPhoneType) attribute and mapping from your profile schema.

Q: Why doesn't Okta support DELETE /Users?

In Okta, user profiles are marked as "deactivated". This fact means that Okta never makes a DELETE request against a user resource through your SCIM API. Instead, Okta sends a request to set the active value to false. You'll need to support the concept of an "active" and "inactive" user within your application.

For a detailed explanation on deleting user profiles, see Delete (Deprovision).

Q: What parts of the SCIM spec aren't included in Okta's SCIM implementation?

Okta continually strives to improve our support for components of the SCIM protocol specification. Currently, we don't use the following parts of the SCIM specification:

  • Search queries using POST
  • Bulk operations
  • /Me endpoint
  • /Schemas endpoint
  • /ServiceProviderConfig endpoint
  • /ResourceTypes endpoint
  • Query filtering using meta.lastModified

Q: How does data validation work with SCIM provisioning? For example, if my application requires the phone number in a specific format, how do I ensure that Okta passes the attribute in that format? If a data validation error issue occurs, how does error reporting work?

The SCIM specification identifies valid data formats for a given user profile attribute. However, to preserve flexibility, Okta doesn't rigorously validate that the customer has submitted values that meet those requirements.

Therefore, data validation should be handled by your application. When Okta provisions a user profile to your server, your application should check that the data is valid according to any special requirements. Error messages sent in response from your application are surfaced to the Okta administrator through alerts and tasks in the Okta interface.

You should also specify your data requirements in the configuration document that you provide for using your integration.

Q: How much support is required for filtering results?

The filtering capabilities in the SCIM protocol are pretty broad, but the common filtering use case with Okta is quite narrow. Okta determines if a newly created user or group already exists in your application based on a matching identifier. This means the eq (equals) operator is all you really need to support.

Q: How do I import users?

User import operations are initiated by Okta, either manually or on a schedule. To run an import for your SCIM users, go into the Okta Admin Console:

  1. Select your SCIM integration from the list of integrations in your Okta org.
  2. Under the Import tab, click To Okta and Import Now to do a one-time import.
  3. Okta prompts you to review and confirm assignments for any users that aren't automatically matched to existing Okta users.

To set up a regular schedule for importing users, go into the Okta Admin Console:

  1. Select your SCIM integration from the list of integrations in your Okta org.
  2. Under the Provisioning tab, click To Okta and Edit in the General section.
  3. In the Full Import Schedule drop down, you can choose from hourly, daily, or weekly imports.

For more details on the import functionality of Okta, see Import users (opens new window) in our Product Help documentation.

Q: How do I get my SCIM integration to use PUT requests instead of PATCH when updating users and groups?

SCIM integrations that are created using the templates from the OIN catalog have PATCH enabled by default. However, if your SCIM server doesn't support PATCH, you can contact your Okta account team and request that they change your integration to use PUT for updates, or ask on our forum (opens new window).

SCIM integrations that are created using the Application Integration Wizard use PUT by default. They can't be reconfigured to use PATCH for updates.

Q: How do I integrate a SCIM application residing inside my corporate firewall with Okta?

Use the Okta agent-based provisioning solution. See the On-Premises Provisioning (opens new window) configuration guide.

The Build a SCIM provisioning integration instructions target cloud-based applications.

Q: What is the timeout if Okta doesn't receive a response from my SCIM server?

The timeout is 60 seconds if Okta doesn't receive anything from the socket after any SCIM request is made.